SHIPPING INFO.

Check out our delivery information for online shop orders to make sure you have your delicious ice cream in time!

Please note that lead time on ALL orders is 3-5 business days – so remember to take that into account when you place your order.

You will receive communication on the morning of your delivery date with an ETA.

All products are delivered in a refrigerated courier to get your ice cream delivered to you in perfect & delicious condition.

Main areas: Johannesburg and Pretoria.

Orders above R650 are delivered FREE of charge, otherwise, a R100 delivery fee applies. Deliveries can be arranged Mon-Sat. Sundays and Public Holidays are excluded.

Outlying areas in Gauteng: R249 delivery fee.

Hartbeespoort: R249 delivery fee. Delivery is only available on Thursdays.

Nelspruit: R199 delivery fee. Collection point at Freshpro (2 Meidlinger St, Mbombela)

Wholesalers: Please contact us directly to discuss available delivery options.

Dear Valued Customers...

We would like to thank you for your continuous support throughout 2023, we had loads of fun and would not have been able to do it without you. We are excited for 2024 and look forward to creating more special moments and products for you.

Our team is taking a well-deserved break, so please take note of the important dates below:
  • Last orders need to be received by 18 December 2023
  • Last Deliveries: 20 December 2023
  • January Opening: 03 January 2024
  • First Deliveries: 05 January 2024

All orders placed online after 18 December 2024, will be shipped on 05 January 2024.

During this time, we wish everyone a happy and safe Christmas and a very Happy New Year.

Kind regards,

WhiskAway Ice Cream & Sorbet Team